Customer Service / Sales Support Specialist

Fixed term contract, from £32,000pa

Manufacturing

The purpose of this role is to manage the development and administrative support of customers both existing, and new, within specific market sectors. The Business Administrator / Sales support works with the external sales team in managing development briefs internally, organising samples and quotations and proactively building a data base of customers which can be used for sales and marketing activities.

Role duties and responsibilities

· Processing orders received via phone and email

· Assist the sales team in providing excellent customer service by handling inquiries and resolving any issues promptly and efficiently.

· Maintain accurate records of customer interactions and sales orders, ensuring the database is up to date.

· Liaise with different departments to ensure smooth order processing and timely delivery to customers.

· Support the sales team in preparing quotations and proposals for potential customers.

· Proactively contact previous customers

Skills and Qualifications:

· Previous experience in a similar role, sales administration, order processing or sales co-ordination (ideally in manufacturing but not essential)

· Strong organisational and multitasking abilities, with exceptional attention to detail.

· Excellent communication skills, both written and verbal.

· Proficient in using MS Office Suite.

· Good team player and willingness to learn.

Hours and salary

General office hours, Monday to Friday

If you are interested in this opportunity please apply now and a member of our team will contact you.

Start People Ltd is acting as an employment agency in relation to this role